[Portal] Responding to threats of harm

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If you see a threat of harm (including self-harm):

Treat all claims seriously

  • Many threats are empty, but don't make that evaluation yourself – leave that responsibility to Foundation staff.
  • If you are in immediate danger, call your local emergency services.

Contact the Wikimedia Foundation
Immediately email emergency@wikimedia.org with details of the threat.

  • This address is for threats of harm (including self-harm) only and is monitored around the clock. For other concerns, see Wikipedia:Contact us.
  • Or, if you have an account with email enabled, you can click here: Special:EmailUser/Emergency.
  • Include the name of the page where the threat was made, or a diff.
  • Avoid emailing other addresses or telephoning the Wikimedia Foundation office, as this creates confusion.
  • Staff will typically acknowledge your email immediately.
  • Staff will take appropriate action, such as tracing locations and contacting authorities.

Contact administrators
In addition to emailing the Wikimedia Foundation as above, notify Wikipedia administrators privately.

Advice for administrators

  • Threats of suicide or self-harm require discretion on the questions of blocking or removal of posts.
  • Threats of violence against others should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be removed; consider also deleting the problematic revision from public view.
  • If in doubt, email the office at emergency@wikimedia.org.

External links

This page was last updated at 2020-03-27 04:23, update this pageView original page

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